Shipping & Delivery
Where does Another Room ship to?
Anywhere within North America.
What to expect with shipping
1. All orders are shipped out within 2–3 days. Though we provide express shipping options, we cannot guarantee delivery times. All orders currently ship from Kelowna, BC and with COVID–19 and the flooding in BC, there are major delays we have no control over.
2. We are not responsible for lost, stolen, or packages shipped to the wrong address. At checkout, please be sure to use the correct shipping address. If Canada Post/USPS is unable to deliver, please contact your local postal service to arrange to pick up or delivery. If the package is stolen, please contact Canada Post/USPS to file a claim.
3. We are not responsible for packages shipped to the incorrect address entered by the customer. If address entered is incorrect and the package has left our facility, it is suggested to contact Canada Post/USPS — We will not re–ship an order due to an incorrect address entered by the customer.
Can I get free shipping?
You bet! We offer free shipping on all orders that are $125 or more. This only applies to orders being shipped within North America.
Please note:Additional promo codes cannot be used in combination with our free shipping offer.
Are taxes and duties included in my total order?
They sure are! If your order is subject to duties, taxes, or any related fees you’ll be charged at checkout to make things easy breezy.