Shipping & Delivery
Where does Another Room ship to?
Anywhere within North America.
How much does shipping cost and how long will it take?
It all depends on where you live, and if you're wanting it quicker than usual. Costs are calculated by your postal/zip code. We will note that postage in Canada can be quite expensive (we’re sorry), and want you to know we never make any money on shipping.
Please note that we can't guarantee the expected timeline of 3rd party shippers, especially due to Covid–19 impacting the volume of orders being shipped. For holiday and gift orders, we suggest trying to do this as early as you can to be on the safer side.
The following shipping timelines are provided to us, but it's important to know that these aren't always 100% accurate.
Canada Expedited Parcel1-7 Business Days Canada Post Express1-3 Business Days Canada Priority 1-3 Days (ships over the weekend)
Small Packet Air to The U.S. (Not Tracked)5-14 Business Days Tracked Packet USA4-7 Business Days Expedited Parcel USA4-7 Business Days Xpresspost USA2-3 Business Days
Can I get free shipping?
You bet! We offer free shipping on all orders that are $100 or more. This only applies to orders being shipped within North America.
Please note:Additional promo codes cannot be used in combination with our free shipping offer.
Are taxes and duties included in my total order?
They sure are! If your order is subject to duties, taxes, or any related fees you’ll be charged at checkout to make things easy breezy.
When will my order ship?
Processing orders typically take 1–2 business days. But don't worry, we'll send you a notification as soon as your goods are on their way.
What if I'm having problems with tracking my order?
Just send an email to email@example.com and we'll help you out!