Frequently Asked Questions
I have a few questions about shipping and delivery
We’ve got a full page dedicated to information on shipping costs and delivery times. Check it out here.
I have a few questions about payments and refunds
We’ve got a full page dedicated to information on ordering, types of payment we accept, and how refunds work. Check it out here.
How can I find out more information about a certain product?
If you can’t find what you’re looking for on the product page, we’re always around to chat. Just send an email to firstname.lastname@example.org with all of your burning questions.
Can I sell Another Room's products on my website?
Maybe! Email us and let’s chat. Please don’t sell them without our permission, that wouldn’t be cool.
Where are you located?
We're a remote team located across North America, but Chloe is located in Kelowna, and Shafeez is in Toronto.
Do you white label your products?
We don't, but we do love a good collaboration. So definitely email us and we can chat more!
Can you donate products for my event?
Quite possibly! Shoot us a note with what you’re up to and let’s chat.
Where else can I buy Another Room products?
We sell our products at a few shops throughout Canada and The U.S. Here’s a list of everyone that stocks our goods.